Clear, accurate instructions from KuCoin support for secure account access and recovery.
This page describes how to perform a KuCoin Login, available methods (email/phone + password, QR code, mobile app), security controls (Google 2-step verification and trading password), and how to recover access if you forget credentials or lose 2FA. The procedures below are based on KuCoin’s official support resources. :contentReference[oaicite:0]{index=0}
To perform a standard KuCoin Login, go to kucoin.com or open the official mobile app, choose "Log In", and enter the email address or phone number registered to your account and your password. You may be prompted to complete a CAPTCHA and a two-factor authentication (2FA) check before the session is granted. :contentReference[oaicite:1]{index=1}
KuCoin supports QR code login: from the web login screen select "QR" and scan with the KuCoin mobile app. QR login pairs your device session quickly and avoids typing credentials on shared computers — still follow device security best practices when using QR login. :contentReference[oaicite:2]{index=2}
KuCoin strongly recommends enabling Google Authenticator (or another TOTP app) as a second factor. After you bind Google 2FA, login attempts will require a time-based 6-digit code in addition to your password. Follow the official binding and reset instructions if you change phones or lose access to your authenticator app. :contentReference[oaicite:3]{index=3}
Separately, KuCoin uses an optional trading password for critical operations (trades/withdrawals). Keep distinct, secure credentials and record recovery information offline. :contentReference[oaicite:4]{index=4}
If you forget your login password, click "Forgot password?" on the KuCoin login page and follow the email/phone verification prompts to reset it. If you lose 2FA access or your trading password, use KuCoin’s guided self-service flows to verify identity; for complex cases you may need to submit an account recovery ticket with supporting ID. Follow the official procedures exactly for a timely resolution. :contentReference[oaicite:5]{index=5}
Before filing a ticket, verify: (1) you’re on the official kucoin.com domain, (2) your email/phone is reachable, (3) CAPTCHA or network issues are not blocking requests, and (4) the authenticator app time is synced. If codes fail repeatedly, proceed with the reset workflow. :contentReference[oaicite:6]{index=6}
Official references: KuCoin Sign-In page and KuCoin Help Center. For account security questions and account recovery, always follow KuCoin’s support guidance and never share your password or recovery phrase. :contentReference[oaicite:8]{index=8}